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Showing posts from August, 2018

My prints look faded after a new ink cartridge is installed

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My prints look faded after a new ink cartridge is installed; it’s a problem we come across occasionally from customers. How your print nozzle or printhead is situated in your inkjet printer It’s easily fixed; some of the inkjet nozzles, or the printheads, on the cartridge may be blocked or the ink may just need a little ‘nudge’ to get it to release. It’s a common occurrence with new cartridges or ink cartridges that have been unused or stored for a while. To help get your ink flowing smoothly again follow the steps below to run your cleaning and/or maintenance program for your printer. This is for Windows 10 users with an HP inkjet printer; it may be slightly different for earlier versions of windows and different manufacturers but the principle is the same. 1. Open the control panel menu on your PC and select “View devices and printers”. It can be found under “Hardware and Sound” 2. Choose the printer to be cleaned and right click. Select “properties” in the d